New Delhi: Users of Meta-backed messaging platform WhatsApp have reported that their accounts have been placed under review for up to 24 hours, preventing them from accessing key features of the application.

The notification displayed by the platform states: “Account in review. Date requested: 3 Aug 2026. Your account activity and device info is being checked to make sure it follows our Terms of Service. We will notify you of the result, typically within 24 hours.”

The message also includes an option to “Learn about account issues,” which provides guidance on responsible use of WhatsApp as well as information related to stolen phones and compromised accounts.

Users began reporting the disruption on Monday evening, with many saying they were unable to use the app and had received no prior notice from the company. Several posts on the social media platform X described sudden account restrictions.

One user wrote: “My WhatsApp account has been disabled without any explanation. I have already submitted an appeal, but the review page only displays a generic message stating that it will typically be reviewed within 24 hours. Help me urgently.”

Another user, Saloni, posted: “My WhatsApp account was suddenly disabled without any warning. I only use the official app, and my work depends on WhatsApp. Please help. This was so unnecessary.”

The reports come against the backdrop of earlier discussions in July suggesting that the government was examining uniform standards for messaging platforms operating in India. According to those reports, the Ministry of Electronics and Information Technology (MeitY) is exploring a common regulatory framework that would apply across messaging platforms rather than platform-specific measures.

The discussions followed the government’s opposition to WhatsApp’s proposed username feature, which would have allowed users to communicate without sharing their phone numbers.

As of the latest reports, affected users are waiting for the review process to conclude, typically within the stated 24-hour window. The platform has not issued a detailed public explanation specific to the current wave of account reviews. Users experiencing the issue have been directed to the in-app guidance on account problems while the checks are underway.