WhatsApp Users Report Accounts Under Review, Access Hit

Users began reporting the disruption on Monday evening, with many saying they were unable to use the app and had received no prior notice from the company. Several posts on the social media platform X described sudden account restrictions.

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One user wrote: “My WhatsApp account has been disabled without any explanation. I have already submitted an appeal, but the review page only displays a generic message stating that it will typically be reviewed within 24 hours. Help me urgently.”

Another user, Saloni, posted: “My WhatsApp account was suddenly disabled without any warning. I only use the official app, and my work depends on WhatsApp. Please help. This was so unnecessary.”

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The reports come against the backdrop of earlier discussions in July suggesting that the government was examining uniform standards for messaging platforms operating in India. According to those reports, the Ministry of Electronics and Information Technology (MeitY) is exploring a common regulatory framework that would apply across messaging platforms rather than platform-specific measures.

The discussions followed the government’s opposition to WhatsApp’s proposed username feature, which would have allowed users to communicate without sharing their phone numbers.

As of the latest reports, affected users are waiting for the review process to conclude, typically within the stated 24-hour window. The platform has not issued a detailed public explanation specific to the current wave of account reviews. Users experiencing the issue have been directed to the in-app guidance on account problems while the checks are underway.