RBI Urges Banks to Adopt AI, Strengthen Cybersecurity
RBI asks banks to leverage AI, enhance cybersecurity and improve customer-centric banking services.
Mumbai, July 14 (IANS) The Reserve Bank of India (RBI) on Tuesday held its half-yearly meetings with the Managing Directors and Chief Executive Officers of Public Sector Banks and select Private Sector Banks in Mumbai, with Governor Sanjay Malhotra calling on lenders to harness artificial intelligence (AI), strengthen cybersecurity and maintain a strong customer-centric approach.
The meetings were chaired by the RBI Governor and attended by Deputy Governors Swaminathan J., Dr. Poonam Gupta, S. C. Murmu and Rohit Jain, along with Executive Directors responsible for supervision, regulation, enforcement, consumer education and protection, and financial inclusion.
In his opening remarks, the governor noted that the Indian banking sector has witnessed broad-based growth and urged banks to continue supporting all segments of the economy with renewed vigour while maintaining prudence.