Toyota Blames Fuel Contamination, Not E20, for Viral Case

The company said its service team drained and cleaned the fuel tank and fuel lines before refilling the vehicle with standard E20 fuel. Following inspection, the vehicle was found to be functioning normally and was returned to the customer.

"It is clearly apparent that this incident is not related to E20 fuel usage and was solely caused by non-standard and contaminated fuel," the company said.

TKM advised customers to refuel only at authorised and reputed fuel stations to minimise the risk of fuel contamination or adulteration, which could adversely affect vehicle performance.

The company also urged customers to rely on credible, science-based information from official sources and contact authorised Toyota dealerships or its customer care team for any queries related to vehicle performance or fuel compatibility.

Additionally, the Ministry of Petroleum and Natural Gas (MoPNG) on Friday dismissed as false and misleading information being spread on social media platforms that ethanol-blended petrol (E20) is harmful for vehicles, causes higher pollution, and leads to water wastage in the production of crops for ethanol.